Partners Personnel

Customer Service Rep

Customer Service Rep

St. Louis 3134

St Louis MO US

Job location

St Louis MO US

Phone(314) 391-9160
BranchSt. Louis 3134
Pay Rate$16.00/hour
CategoryClerical/csr/admin

Job Description

Partners Personnel is seeking a Customer Service Representative for a beverage distribution center in downtown St. Louis, MO!


Job Type: Full-time, Temp-to-Hire 


Pay Rate: $16.00 per hour 


Schedule: 1st shift, Monday- Friday, 7:00am-4:00pm


Key Responsibilities:

Daily entering of data and compiling/completing time-sensitive reports

Manage phone calls and correspondence (e-mails, letters, packages etc.)

Provide customer service to customers and visitors

Assisting with inquiries and problem resolution

Check drivers in & out throughout day, print BOL’s and outbound details.

Obtain shipper’s releases number, destination, and trailer number.

Assign doors to drivers.

Manage customer order handling, inventory control, and material handling functions

Prepare customer delivery reports by collecting, analyzing and summarizing information and trends and uses information to proactively communicate with customers

Establish and supervise production scheduling activities by monitoring material inventories, tracking progress of production and reviewing factors that affect schedules

Identify, develop and manage effective relationships with existing and potential suppliers of goods and services to meet the established cost, quality and delivery targets

Manage phone calls and correspondence (e-mails, letters, packages etc.).


Skills:

Assisting with inquiries and problem resolution

Strong customer service skills with a focus on providing a positive experience

Excellent communication skills, both verbal and written

Proficient in data entry and navigating computer systems

Ability to analyze customer needs and provide appropriate solutions

Comfortable making outbound calls to customers


Qualifications:

High school diploma or GED required

Experience in a fast-paced environment.

Outstanding written and verbal communication and interpersonal abilities.

Attention to detail and problem-solving skills.

Working knowledge of AS400 is a plus

Bilingual- English & Spanish is a plus

Strong work ethic


Call or text 314-391-9160 for more information.

Apply Now
Apply Now
REF ID
c222_219_14924818

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