Partners Personnel

Customer Service Agent

Phoenix, AZ
Phoenix 3034
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Temp to Hire position available for Admin/Clerical  Office Work

Pay Rate $18-$20  DOE

Schedule : Tue – Saturday  10am -6:30pm

Job Duties Include but not limited to : As an Administrative Clerical  Clerk you will be responsible for

Answering of phones professionally and timely, Answering and responding to e-mail requests timely.
 Turn quotes around within 30 minutes, Distribute customer/agent/station requests for follow up when needed.
 Other requests needing attention but not limited to; customer returns, alternate phone numbers, address changes, dock check requests, hard copy POD requests, third party pickup requests, trace note requests.
Accurately complete entry of pickup/quote information, Ensure routing/dispatch is aware of any special instructions/cut offs. Tracking and tracing of shipments. Communicating to customers and sales regarding issues. Research of shipments for corporate requests/reports.

 Research of shipments for accounting requests/reports.
 Support other departments when needed (routing, dispatch, inbound).
Completion of specific assigned duties/accounts. Able to work overtime and weekend on call rotations.
Other duties assigned deemed necessary by the Customer Service Supervisor.

Job Requirements : - Must be able to type accurately at least 35 WPM.
 Intermediate level Excel and Word. Excellent written and verbal skills. Ability to manage deadlines.

 High School Diploma or equivalent. 2-years basic customer service experience and or 2-years of industry experience.

If you are interested in this position please call or stop by the office at  602.635.6543 or  1075 N 51st Ave Phoenix, Az 85043


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Partners Personnel works with you to provide the best staffing service and solutions in Carrollton, Texas and the surrounding areas. Take advantage of our 24/7 job search engine or contact us today to find an opportunity that fits your needs, schedule and skillset. By leveraging our experience, local market knowledge and commitment to safety and service, we are able to provide customized staffing solutions to fit your needs.

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